Privacy Policy

Introduction

At at2books.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a responsible and secure manner. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, mobile application, or services.

Scope of This Policy

This Privacy Policy applies to all personal information collected by at2books.com, including but not limited to:

• Website visitors
• Registered users
• Customers
• Business partners
• Vendors

What Personal Information Do We Collect?

We collect personal information that you provide to us voluntarily, including but not limited to:

• Contact information: name, email address, phone number, physical address
• Account information: username, password, account preferences
• Payment information: credit card numbers, expiration dates, billing addresses
• Order information: product details, order history, shipping addresses
• Communication records: emails, chat logs, phone calls

We also collect non-personal information, including but not limited to:

• Browser type and version
• Operating system
• Device type
• IP address
• Location data
• Cookies and tracking pixels

How Do We Use Your Personal Information?

We use your personal information for the following purposes:

• To process and fulfill orders
• To provide customer support and respond to inquiries
• To personalize your shopping experience and recommend products
• To send newsletters, promotional emails, and special offers
• To improve our website, mobile application, and services
• To prevent fraud and ensure security

Disclosure of Personal Information

We may disclose your personal information to the following parties:

• Service providers: payment gateways, shipping carriers, marketing agencies
• Business partners: publishers, authors, book distributors
• Law enforcement agencies: in response to legal requests or to prevent fraud
• Third-party analytics tools: to analyze website usage and improve services

Security Measures

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or use. These measures include:

• Encryption: SSL encryption for online transactions
• Firewalls: to prevent unauthorized access to our servers
• Access controls: restricted access to personal information
• Data backups: regular backups to prevent data loss

Cookies and Tracking Pixels

We use cookies and tracking pixels to collect non-personal information about your website usage and preferences. You can manage your cookie settings through your browser or device.

Your Rights

You have the right to:

• Access your personal information
• Correct or update your personal information
• Request deletion of your personal information
• Object to the processing of your personal information
• Lodge a complaint with a supervisory authority

Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time without notice. Your continued use of our website, mobile application, or services after any changes to this Policy will constitute your acceptance of the revised Policy.

Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our handling of personal information, please contact us at:

at2books.com

Email: info@at2books.com 

 +971 58 180 7430

Address: Al Quasis Industrial Area 4, Dubai U.A.E

Effective Date

This Privacy Policy is effective as of 20-06-2022 and supersedes all prior agreements and understandings between you and at2books.com.

By using our website, mobile application, or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.